Welcome to Robotbirds

Customer information

 If you need information on the status of your order or to track a parcel please CLICK HERE or call 0208 841 7873

Orders are picked packed and dispatched Monday to Friday 9.00am to 5.00pm and collected daily at 1.00pm orders placed after this time will be dispatched the next day.

Sales, Orders, Order Queries & Returns are Monday to Thursday 9.00am to 4.00pm Friday 9.00am - 3.00pm call 0208 841 7873

Technical Support is available by Email depending on the complexity of the query please allow up to 3 days for a response CLICK HERE to ask us a question or get help.

 To discuss a purchase, need technical help it is best to email as complex queries cannot be easily answered on the phone Email Support is available 24/7 CLICK HERE to drop us an email

We deal with returns once a week on a wednesday so if you return a suspected faulty product it will be placed in a que and will be dealt with in order on a wednesday.