Robotbirds has a long reputation for being at the cutting edge of Electric Flight in the UK and we will continue to enhance our reputation for personal attention to customers' requirements and needs.
Our Aim is to
* Provide a wide choice
* The advice you need to make your purchase an enjoyable and worthwhile experience, and
* The after-sales care and technical support you have learned to expect from our dedicated team.
You may have noticed that several companies claim to be electric flight specialists, but are they really? What makes us different is that this business is run for electric flight enthusiasts by electric flight enthusiasts.Most of us fly electric models ourselves with components we sell. We are a FULL TIME business trading from a large industrial unit in Northolt. We specialise in internet sales, posting orders worldwide using the services of the Royal Mail,Parcelforce and APC Couriers. Our kits and oversize items are shipped by courier service.
We only supply products to our customers that we use ourselves and are personally happy to recommend. From the very low product return rate and from the excellent feedback we receive from our customers, we know we offer excellent products at prices other people simply cannot offer. We use all our products in our own models from the kits themselves, motors and ESCs, batteries, servos right down to the servo extension leads! So we know what works. We don't stock products we would not use ourselves! We have proven time and time again you don't need to spend a fortune to obtain the performance once only dreamed of in electric flight.
We have excellent working relationships with our suppliers and provide quality products at competitive prices! We also care about our customers. Being fliers ourselves, we want to provide you with a quality service which we are proud of. Our range grows week by week. We work closely with suppliers from all round the world to bring you products which allow you to enjoy the world of electric flight without it breaking your bank managers heart! We are constantly growing and increasing our range of new merchandise - so check back to the Robotbirds website often for the very latest products at the very best prices. It is updated every day.
Our Terms and Conditions explain fully our sales, shipping and returns policy and procedures. Please take the time to read these, particularly the section on postal costs. You will no doubt be aware of the significant changes in Royal Mail pricing which were implemented on 30 April 2012. We believe in transparency, so you will see that our website clearly displays, for shipping within the UK, the delivery charge that will be applied to your order as you add or remove items, before you commit to buy.
All of our prices include VAT at the current UK standard prevailing rate.
On-line Sales - Our website can be found at Robotbirds.co.uk (24 hours).
For telephone sales, simply call 0208 8417873 or if you have any technical questions you can call 0191 4887879 Monday to wednesday to speak to our technical staff. Our telephone lines are usually open 09:00am - 5.00pm Mon - Wednesday and 9.00am - 4.30am Thursday Friday (Phones closed Bank Holidays and some Fridays when we are attending shows).
Our company address is: ROBOTBIRDS, Unit 2 Belvue Ind Est , Belvue Rd , Northolt , UB5 5HX